Will my therapist disclose my session details with the match makers?.

Your Privacy, Honoured at Every Step

Your therapeutic journey is a deeply personal space, held in complete confidence between you and your therapist. What you share in sessions remains private and protected, creating the safety needed for genuine self-understanding and growth.

With your consent as part of Phase Two, your therapist provides our matchmaking team with only a refined, high-level understanding of your relational patterns such as your attachment style, emotional readiness, and key compatibility considerations. This insight is shared without personal disclosures or session details, and solely to support thoughtful, psychologically informed introductions.

This unique process allows us to honour both the sanctity of your therapy and the precision of our matchmaking, ensuring every introduction is guided by depth, care, and genuine compatibility.

Your confidentiality is the foundation on which everything else is built.

How is your service different from dating apps or traditional matchmaking?

Our approach is deeply personal and psychologically informed. We combine therapeutic insight, emotional compatibility assessment, and concierge-level matchmaking to create introductions rooted in genuine alignment not chance or algorithms.

 

Will I need to attend therapy to join?

Therapy forms part of our unique foundation. It offers you a private space to deepen self-awareness and relationship clarity, ensuring the matches we curate reflect not only your preferences, but your emotional compatibility and readiness.

How many matches will I receive?

We focus on quality rather than quantity. Each introduction is intentional, and you will only be matched when we believe there is genuine potential for a meaningful connection.

Can I decline a match?

Always. You remain in complete control of your experience. Your comfort, consent, and readiness guide every introduction.

How long can the process take?

The timeline varies for each client. Our priority is to introduce you to the right person not simply the next available person. We move with care, precision, and respect for your standards.

Why do you require identification checks?

Identification and verification checks are an essential part of our commitment to safety, authenticity, and trust. These checks ensure that every client within our community is genuine, accountable, and aligned with the integrity of our service. All documents are handled securely and with complete confidentiality. 

How do you store my personal data?

We store your personal data securely in encrypted digital systems and, Access is restricted to authorised staff only, and all systems are protected by passwords, encryption, and security monitoring.

What are my data protection rights?

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent at any time

  • Restrict or object to processing